Privacy Policy

We only collect data that is necessary to provide our services and communicate effectively with you:

• Contact information you submit through our lead / contact forms, such as your name, email address, phone number, and project details.
• Account information if you sign up for or are given access to our admin panel, including your email address and authentication credentials.
• Usage data, such as pages visited, time spent on the site, browser type, and device information, collected automatically to improve site performance.
• Media and files you upload, such as images for blogs, portfolio items, or team profiles.

We use the information we collect to:

• Respond directly to inquiries submitted through our contact forms
• Provide, operate, and maintain our website and services
• Improve and personalize your experience on our site
• Send critical updates or service-related notices
• Monitor usage trends to optimize platform performance
• Detect, prevent, and address technical issues or security threats

We do not sell your personal information. We may share your information with trusted third-party service providers who help us operate our website and services, including:

• Supabase for database hosting, user authentication, and secure storage of submitted data.
• Cloudinary for image hosting and media management.
• Vercel for website hosting and deployment.
• Botpress & Web3Forms for managing AI chat assistant interactions and processing contact form submissions.

These providers only process your data as necessary to deliver their services to us and are bound by their own privacy and security obligations. We may also disclose information if required to do so by law or in response to valid legal requests.

We use essential cookies and basic tracking technologies to enhance your browsing experience, analyze site traffic, and understand overall performance. You can control or disable cookies through your browser settings anytime.

We implement industry-standard technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Depending on your location, you have full rights over your data to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal information
• Withdraw consent for communications at any time

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party services.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last updated" date.

If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach out to us at:

• Email: info@axionesolution.com
• Via our contact page